![]() Mlgb, you had the SA airpass from LAN, didn't you? There is also TACA, but it may be that you find high prices booking online from outside Peru. They are Star Peru and Peruvian Airlines, Star is the nicer of the two but neither flies to Juliaca. Inside Peru you may want to try one of the domestic airlines, which do not jack up prices for Cusco/Puerto Maldonado. After a few hours of headache you may decide to follow avroosters other idea. Sympathies about having to deal with them on the phone. Have a nice beer or tea ready while you get transferred around in circles. Be sure you ask about LAN South America Airpass and say there is a problem with the website. ![]() You could try calling the main number again and getting different agents. And flying on a partner airline didn't get you as good a price as flying in on LAN itself. The number that one would enter to get airpass quotes online was the 6-letter reservation code, not the ticket number.Īs I recall, you needed to make reservations two weeks before departure. However if the airpass IS still available, I can't see why they wouldn't help you. The agents seem unable to help with anything having to do with online reservations. Half the time you get an unusable connection. LAN is pretty miserable with the customer service by phone. The website looks slightly different, also. WFT? Where do the differences come from? Anybody that booked (or used) the LAN south america airpass lately can englighten me about this? I would highly appreciate it! When I called LAN helpdesk, they asked for the E-ticket number (not the reservation code!) and quoted me about 2000 UK pounds, that's almost double the price! It also quotes me about 1550 US dollars for 2 people for the 4 flights. The website asks for the booking reservation which I assume is the 6 letters code that I got when I did the initially reservation. I fly to South America with TAM which is part of LATAM so I should be able to get the cheapest fare. The reservation expired (after 23h) and now I'm not really able to make a new one anymore (not sure why, I keep getting an error!!)īut ok, back to the questions. I could make a reservation two nights ago which I didn't pay because I first thought of calling the LAN helpline to get some answers. This looks different than the one I was using when I did the price simulations a few weeks ago (and, also quotes me a slightly higher fee, though not a lot higher, about 10%). indirect link to the airpass website: lan.com/en_us/…saairpass_mapaf.html I am trying to book four flights through SA (3 in Peru and 1 Peru - Brazil) but of course, I cannot anymore due to not working website.Īfter extensive search on the web I found an. The LAN South America Airpass website has been down for about two weeks, I keep getting redirected to this: lan.com/sitio_personas/servicios_no_disponib… I was wondering whether somebody can help me with this as it already gets VERY frustating!!! Ok, I posted this on tripadvisor as well but maybe this is more successful
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